Homeowner Portal: https://secure.2-10.com/homeowner/
Alternatively, you may submit a request in writing by email, fax or mail and a warranty specialist will contact you.
Note: Customer Care requests must be submitted in writing. Verbal requests will not be accepted, except in the case of emergencies. General maintenance issues, which are they responsibility of the homeowner, will not be considered as customer care service items. Appointments are available Monday through Friday from 8:00 a.m.
Important: Employees and subcontractors of Meeting Street will not enter a home without the homeowners or their authorized representative being present at all times. Warrany related service should be completed within 30 days (weather permitting).
If you experience an emergency service situation, please notify 2-10 Home Buyers Warranty, and then contact the appropriate contractor below:
Electric- S&S Electric - 800.352.9731
Plumbing- Price Brothers - 704.588.6110
HVAC- Summit Air & Electric - 704.597.0940
Roofing- Alpha Omega Construction - 704.821.6510
If you need to speak with someone directly regarding warranty issues, please call 2-10 Home Buyers Warranty at 800.811.8787.